Terms of service

Terms of Service

By accessing or purchasing from KOIYAKI, you agree to the following Terms of Service. Please read them carefully before placing an order.

General

KOIYAKI reserves the right to refuse service to anyone for any reason at any time. These Terms of Service apply to all visitors, customers, and users of our website.

 

Orders & Payments

All prices are listed in U.S. dollars. By placing an order, you agree that all information provided is accurate and complete. KOIYAKI reserves the right to cancel or refuse any order

 

Return & Refund Policy

All sales are final. KOIYAKI does not accept returns, exchanges, or issue refunds under any circumstances.

Due to the nature of our products, we do not offer exchanges for incorrect sizing, buyer’s remorse, or any other reason once an order has been placed. Please review all product descriptions and order details carefully before completing your purchase.

Once an order has been processed or shipped, it cannot be canceled, modified, or refunded.

By completing a purchase with KOIYAKI, you acknowledge and agree to this Return & Refund Policy.

 

All Sales Final

All sales are final. KOIYAKI does not offer returns, exchanges, or refunds under any circumstances. Please review all product details carefully before completing your purchase.

Shipping & Delivery

Once an order has been shipped and accepted by the carrier, responsibility for the package transfers to the carrier. KOIYAKI is not responsible for lost, delayed, or stolen packages. Shipping timelines are estimates and not guaranteed.

Pre-Orders

Pre-order items require additional processing time as stated in the product description. By purchasing a pre-order item, you acknowledge and accept the estimated fulfillment timeline. Pre-orders are final sale and cannot be canceled.

Incorrect Address

Customers are responsible for entering the correct shipping address at checkout. KOIYAKI is not responsible for orders delivered to an incorrect address provided by the customer.

Intellectual Property

All content on this site, including images, logos, designs, and text, is the property of KOIYAKI and may not be copied, reproduced, or used without written permission.

Limitation of Liability

KOIYAKI shall not be liable for any direct, indirect, incidental, or consequential damages arising from the use of our products or services.

Changes to Terms

KOIYAKI reserves the right to update or modify these Terms of Service at any time without prior notice. Changes take effect immediately upon posting on the website.

 

Contact Information

For any questions regarding these Terms of Service, please contact us through the official communication channels listed on our website.